Last Updated: October 31, 2019
Thank you for scheduling an Online Consultation with EthTech. This Online Consultations Policy applies to all Online Consultations with EthTech, so please review this document carefully and let EthTech know if you have any questions.
By scheduling an Online Consultation with EthTech, you agree to this Online Consultations Policy. All capitalized terms used in this Online Consultations Policy but that are not otherwise defined will have the meanings set forth in the EthTech Terms of Service, found here: https://ethtechusa.com/terms-conditions/
Unless you would like to schedule an Online Consultation with EthTech within the next 2 weeks, all Online Consultations with EthTech must be scheduled on the Website. You must call or email EthTech if you would like to try to schedule an Online Consultation within the next 2 weeks. From the options offered by EthTech, you are responsible for selecting the allotted amount of Online Consultation time that is most appropriate for the topics you would like to discuss with EthTech. If your Online Consultation ends early, you will still be responsible for paying the fees for the total amount of time you reserved for.
At the time of scheduling, you will be required to answer a few questions so that EthTech can learn more about your needs for the Online Consultation. After your Online Consultation has been confirmed, you will receive via email a link to a survey with additional questions. Within 48 hours of scheduling your Online Consultation, EthTech encourages you to submit as many answers as you can. After reviewing your survey responses, EthTech may contact you to suggest extending the length of your Online Consultation if EthTech feels that more time would be beneficial. If you choose not to extend the length of your Online Consultation, your Online Consultation will be for the amount of time you originally requested, but a follow-up Online Consultation may be necessary to complete discussing all of your questions with EthTech.
EthTech does not guarantee that it will be able to review your information if you submit your answers after 48 hours of scheduling your Online Consultation.
REQUIRED HARDWARE AND EQUIPMENT.
It is your responsibility to ensure you have all appropriate and working hardware, software, equipment, and internet connection to engage with EthTech during your Online Consultation. Please have all necessary equipment and software installed and working before your Online Consultation.
EXTENDED CONSULTATION TIME.
If you are late for your Online Consultation, your Online Consultation is delayed, and/or you need more time than what you have reserved, it will be in EthTech’s sole discretion as to whether it extends your Online Consultation. You will be fully responsible for the full Online Consultation fees if you are late for your Online Consultation or if your Online Consultation is delayed.
If EthTech extends your Online Consultation, you acknowledge and agree that additional fees, charged at 1-hour increments at EthTech’s standard rates will be due to EthTech immediately at the end of the Online Consultation. EthTech will have the right to charge your Payment Method for the additional fees.
CANCELLATIONS AND RESCHEDULING.
Online Consultation cancellations and rescheduling must be done over the phone, and must be done within 48 hours of scheduling your Online Consultation.
CLIENT CONDUCT DURING ONLINE CONSULTATIONS.
Online Consultations are offered by EthTech as a convenient resource for healthcare professionals seeking guidance on topics such as ethical and compliance dilemmas posed by digital media, technology and healthcare marketing.
If, at any time during your Online Consultation, EthTech believes in its sole discretion that your conduct, behavior, or your intended use of the EthTech Services, is illegal or otherwise inappropriate, or if you begin to divulge personal health information or other sensitive information relating to your own clients and patients, EthTech will have the right to: (i) end your Online Consultation early; and/or (ii) deny scheduling Online Consultation with you in the future.
No refunds will be offered for Online Consultations that EthTech ends early under this section.